WillowBend Sofa

Special orders are not subject to CANCELATION. Availability of merchandise is estimated according to the information on hand and at the time the order is written. Seller shall not be responsible for DELAYS in delivery of merchandise occasioned by the manufacturers scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller. ALL SALES ARE FINAL - NO REFUNDS Please be aware that the COVID-19 pandemic has extended the delay for up to 12 or more weeks with certain items. During this time, please understand that the furniture industry is experiencing a stockpile in the supply chain, which in turn has caused an overall delay in furniture ETA. Concurrently, furniture retailers are also noticing an extensive outpouring in demand. PICK-UP- Buyer assumes all risks associated with transportation of merchandise picked up. Buyer agrees to measure door ways and stairways before ordering, as the seller is not responsible for merchandise purchased that is too large to fit. DELIVERY- Seller will designate a day for delivery, but not an exact time. Sellers cannot move, haul or rearrange old furniture. Seller makes no warranty beyond any written description itemized in this order. Such disclaimer does not affect manufacturer warranty. LAYAWAYS- Layaways are not subject to cancellation or refunds. Buyer must agree to complete payment on schedule, or proceeds of prior payment(s) towards layaway may be forfeited. CANCELATION FEES- If the customer orders and wants to cancel there will be fees to cancel order. 5% fee for the average cost of transaction while our restocking fees get up from 10-15% ** DIRECT SHIP ITEMS WILL BE SHIPPED FOR FREE AND REGULAR DELIVERY FEES TO DON'T APPLY TO THEM!